FAQ

Plain answers to the questions women ask us most. If yours isn't here, ask us first.

Using Kindlift

Will the suction hurt?

You set the level. Start on the lowest one and go up only when it feels comfortable, never because you think you should. If it ever feels like too much, one tap on the RELEASE button lets go of the suction straight away.

Which cup do I use?

The small cup is for your upper arms. The large cup is for your belly and thighs. For your jawline, take the cup off and use face mode, which uses the red light and gentle EMS without suction.

How often should I use it, and for how long?

Follow the quick start guide in the box. It tells you how long to use each area and how often. Start on the lowest level every time you try a new area.

How do I charge it?

Kindlift is rechargeable with the USB-C cable in the box. Rinse the cup after use, dry it, and put the device back on charge.

Is it safe for me?

Kindlift is a personal care device, not a medical treatment. Do not use it if you are pregnant, have a pacemaker or another implanted electronic device, or on broken, irritated or sunburned skin, and keep it away from your eyes. If you have a health condition, take blood thinners or bruise easily, ask your doctor before you start, and stay on the lowest level.

What to expect

Will it work on skin like mine?

Kindlift is made for skin that became loose or crepey with menopause, weight loss or time. It won't erase anything, and it isn't a replacement for surgery on skin that hangs. Any change is gradual and depends on regular use. Results vary.

Is this a fat-loss device?

No. Kindlift is for the look and feel of your skin. It does not remove fat or take off inches, and we will never tell you it does.

Ordering

Is there a subscription?

No. You pay once. There is no subscription and nothing is ticked for you at checkout.

What if it isn't right for me?

Try it for 60 days. If it isn't right for you, even after using it, send it back for a full refund. See our refund policy for how to start a return.

How much is shipping, and how long does it take?

Shipping is free on all US orders. See our shipping policy for processing and delivery times. You will get a tracking number by email once your order ships, and you can track your order here.

How do I reach you?

Use the form on our contact page. A real person reads every message.